LBM CONSEIL (LBM CONSEIL) (LBM CONSEIL)

excellent cabinet

Un client m’a plantée après un gros forfait non réglé. J’ai transmis les infos à LBM Contentieux via leur site. Dossier ouvert dans la journée, relances dans la foulée, et règlement reçu 1 mois plus tard. J’ai apprécié le service rapide et professionnel, sans jargon, avec des gens joignables (oui, ça compte). Aucun frais au départ, et la commission reste correcte vu le service. Très utile pour les indépendants comme moi

An e-commerce client hired me for three months of services, then "forgot" to pay the final invoice. I contacted LBM Contentieux thinking it would be a long and tedious process… quite the opposite. Everything was handled remotely, without unnecessary paperwork. I was able to track the progress of my case, see the reminders, the client's responses, and most importantly, the final payment. It was resolved in four weeks. I've continued to work with them ever since.

After a wedding, the client never paid for the flower order (€1,200). Complete radio silence. LBM Contentieux explained my rights, sent me a compliant invoice template, and then initiated a friendly reminder. Three weeks later, I received a transfer in my account. Their very professional approach truly reassured me.

We entrusted LBM Contentieux with a particularly delicate case: a debt of over €18,000 unpaid for over 14 months by a client located abroad, with a poorly drafted contract and few legal guarantees. Frankly, we no longer believed it would work. From the first contact, the team was attentive and knew how to ask us the right questions to understand all the issues. Their secure client area allowed us to easily submit all supporting documents (invoices, reminders, email exchanges). We were then kept informed step by step via the interface, with automatic reminders and then human intervention when necessary. When the amicable procedure wasn't enough, they initiated legal proceedings at no additional cost, which was a real relief, as we couldn't afford to hire a lawyer directly. The summons was perfectly drafted, and the legal service provider appointed was very efficient. The debtor ended up paying in installments after a favorable judgment. In total, LBM Contentieux recovered nearly 90% of the amount owed, which we thought was simply impossible. Their commission was fully justified, and their transparency regarding the repayments was total. We received the funds in our account with a clear and detailed account. In short, a smooth, reassuring, and professional experience that reconciled us with debt collection agencies. We've already recommended them to two colleagues!